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Terms and Conditions

01 Operator of the Look Add and the Validity of these General Terms and Conditions

The Look Add Shop is operated by Flier Brilmode B.V. Kapelhoek 20 3833 BW Leusden. Flier Brilmode B.V. is registered at KvK 32114532 in the Netherlands.

Only these terms and conditions apply to the sale of merchandise by us. Any other terms and conditions will only apply if they have been accepted by us.

We sell merchandise solely to end users and only in normal household volumes.

02 Contract Closure

The presentation of our merchandise invites you to submit a purchase offer in the form of an order. Clicking the “Send order” button in the last stage of the ordering process issues a binding order for the products you have placed in the shopping basket. As soon as your order has been received by us, you will receive an automatically generated order confirmation by email. This confirmation does not yet represent a binding purchase contract. The purchase contact only comes into effect with the delivery of the merchandise.

Contractuele partner:
Flier Brilmode B.V.
Kapelhoek 20


03 Accepting the Order

An order that is binding for you comes into effect when all of the data necessary to complete the contract has been entered, you have confirmed acceptance of these terms and conditions and you have clicked the “Send order” button. Up until the moment you click this button, you can change your order and the data associated with your order at any time.

We reserve the right to accept an order. The decision is made at the discretion of Flier brilmode B.V.. If an order is not executed, we will inform you immediately by email. The confirmation of receipt does not constitute a purchase contract; the confirmation of receipt only documents that your order has been received by us.

04 Order Volume

Orders may only be placed for normal household volumes.


05 Delivery and Delivery Charges

The delivery of the ordered merchandise will be made to the delivery address specified by the ordering party.

If one or more of the items you have ordered are sold out at the time of ordering, we will not be able to accept your order. We will then inform you immediately by email if this should be the case.

We offer free shipping for order values from 29,00 €. A shipping charge of 2,50 € will be applied on order values less than 29,00 €.

06 Payment

All prices specified for merchandise in the Online Shop already contain the relevant valid VAT.

You can choose from a number of different payment types: credit card (Visa, MasterCard), PayPal, DIRECTebanking, iDEAL (only available for the Netherlands), Bancontact, Sofort banking, Giropay, S€PA

Please note that agreements you may have with your credit institute or other institutions may result in additional costs for electronic transfers, holding an account, etc.

07 Retention of Title

Until such time as full payment has been received, the merchandise remains our property.

08 Statutory right of withdrawal

Notice of withdrawal
Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us

Flier Brilmode B.V.
Kapelhoek 20
The Netherlands
+31 (0)33 494 8962

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to

Flier Brilmode B.V.
Kapelhoek 20
The Netherlands

without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We will bear the cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

09 Guarantee

Your guarantee claim period is 1 year due to the vulnerability of the product and starts with receipt of the merchandise. During this time, we will eliminate all faults that fall under the legal guarantee obligation. You can demand either the elimination of the fault, or the delivery of a fault-free item, although the right to choose may be limited by the existence of legal prerequisites. If it is not possible to provide a replacement, you may choose to withdraw from the sales contract or to accept a discount. By the way, the legal claim for damages only applies to the replacement of damages not compensation/replacement for any failed attempts on your part to repair item. In the event of a fault occurring within 6 months of delivery, it is probable that the goods were already faulty when purchased. If the fault shows more than 6 months after delivery, the purchaser is responsible for proving that the fault was already inherent when the purchased object was delivered.

10 Privacy Policy

All personal data is fundamentally treated in the strictest of confidence. Your personal data is used to enable the optimum handling of the order, to deliver the merchandise, and to provide services and to handle payments. For this purpose, we pass your data on to authorised service providers and, if necessary, to associated companies.

For the purpose of payment processing the necessary data is stored both on our server and on the servers of the companies we have authorized to handle payment processing.

In addition, data, for example, name, date-of-birth and address will be passed to financial information services for the purpose of checking your credit and credit worthiness.
We obtain information on your payment history and probability values based on mathematical and statistical processes and using address data.

As part of credit-worthiness checks we use probability data as well as your payment history. The probability data is based on mathematical and statistical processes which include address data as well as other information. Based on this information you will be offered a range of possible payment methods during the order process.

See our Privacy Policy for additional data protection information. The Privacy Policy is an integral part of these General Terms and Conditions.

11 UN Convention on Contracts for the International Sale of Goods

Dutch law applies. The UN convention is thus excluded.

12 Online Dispute Resolution

We hereby inform consumers about the existence of the European Online Dispute Resolution platform, which may be used for the out-of-court settlement of disputes.
You can find the European Online Dispute Resolution platform here:

13 Provider Identification Details

Flier Brilmode B.V.
Kapelhoek 20
The Netherlands
+31 (0)33 494 8962
KvK 32114532
VAT NL815574745B01